1.
WHAT YOU WILL BENEFIT |
- Understand
the effects of your behaviour on the performance of yourself and
others
- Build and
maintain positive relationships and reduce conflict
- Get the very
best from your manager in the nicest possible way
- Manage time
more effectively and reduce on redundancy
- Discover
the importance of what to say and how to say it
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| 2. COURSE CONTENTS
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- Building
confidence, credibility and capability
- Enhancing
your manager’s performance
- Professionalism
and Business etiquette
- Communication
skills
- Prioritizing
effectively for your manager and yourself
- Your role
as an office manager
- Security
and Confidentiality
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| 3. FACILITATING METHODOLOGY
|
- Lectures,demonstration
- case studies
- group discussions and assignments
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| 4. WHO SHOULD APPLY |
Designed
specifically for Executive Secretaries, Personal Secretaries, Administrative
Assistants, and all those who would like to be proactive in supporting
their managers and enhancing their contribution to the organisation |
| DATES AND
VENUES - 2010
May 17 – 21, 2010 (1 week) Bloemfontein – South Africa
Oct 18 - 22, 2010 (1 week) Zanzibar –Tanzania
DATES AND
VENUES - 2010
June 20 – 24 2011 (1 week) Mombasa – Kenya
Sept 26 - 30, 2011 (1 week) Dar-es- Salaam-Tanzania
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| 6. PROGRAM FEE |
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